Privacy Policy

Introduction

Welcome to Fillow Casa Resorts! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Date of birth
  • Payment information

1.2 Identification Data:

  • Passport details
  • Aadhaar card details
  • Other government-issued identification

1.3 Booking and Stay Information:

  • Booking details
  • Dates of stay
  • Room preferences
  • Special requests

1.4 Technical Information:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your bookings and reservations
  • To manage your stay at our resort
  • To improve our services
  • To communicate with you about your stay and our services
  • To comply with legal obligations
  • For marketing purposes, with your consent

3. Sharing Your Information

We may share your information with:

  • Third-party service providers who assist us in operating our resort
  • Government authorities, if required by law
  • Affiliates and partners for marketing purposes, with your consent

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to the processing of your personal data
  • Withdraw consent at any time, where relevant

To exercise any of these rights, please contact us at 8447844447.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes where required.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fillow Casa Pvt Ltd          Phone: 8447844447